Toilet Replacement and Repair in Louisville
Durbin Plumbing replaces, repairs and unclogs toilets for homes and businesses in Louisville and across Jefferson County, Kentucky. Doug Durbin usually comes out himself to see the job and give you an accurate quote.

Toilet replacement in Louisville
An old toilet costs you water every day. The EPA’s WaterSense program says toilets are nearly 30 percent of the water used inside a home. Older toilets can use as much as 6 gallons per flush. The federal standard today is 1.6 gallons, and WaterSense models use 1.28 gallons or less.
That gap adds up. The EPA says replacing old toilets can save a home nearly 13,000 gallons of water and more than $170 a year. We install new toilets, including Gerber models. Olofguard had us remove a really old toilet while getting a basement ready for waterproofing, and wrote that “Doug knocked all this out in no time at all.”
Toilet repair and unclogging
Not every toilet needs to go. We repair running and leaking toilets and clear clogs, and sometimes the fix is small. Doug talked Mabyn Pappas through a toilet problem on the phone:
“When Doug with Durbin called me he knew exactly what was happening with the barely any information and told me something to try … all I had to do was tighten one bolt on the back of my toilet.”
Many times we can talk you through a problem like that and explain how you can save money. When the toilet does need hands-on work, we come out.
“Tina and Josh went above and beyond to make sure my toilet was fixed!”
How to check your toilet for a leak
A running toilet can waste water without you noticing. The EPA’s Fix a Leak Week page gives a simple test. Put a few drops of food coloring in the tank. Wait 10 minutes without flushing. If color shows up in the bowl, the toilet is leaking.
The EPA says household leaks waste more than 9,300 gallons a year in an average home, and that fixing leaks can save about 10 percent on water bills. If your dye test shows a leak, call us. Our guide on repairing or replacing a running toilet walks through the common causes.
Toilets in older Louisville homes
We live in an older part of Louisville. Our office is in 40205, and we do a lot of work close to this area. Some of the areas we serve most often are the Highlands and Belknap and Crescent Hill and Clifton, but we are happy to go to any area in Jefferson County. Our guide to plumbing in older Louisville homes covers what to expect in houses like these.
If the faucet in the same bathroom is dripping too, tell us when you call. Doug is also very knowledgeable about fixing old bathroom faucets. See our faucet repair and replacement page.
How a toilet visit works
We usually pick up live when you call about a toilet, and you can always reach Tina or Doug, the owners. For a toilet visit, you get a two-hour arrival window instead of waiting all day for the plumber. We can call you when we are on the way if you need to leave work.
Toilet visits run Monday to Friday, 8:00 AM to 4:30 PM. Call (502) 266-9408 or request service online.
“Tina returns calls promptly, gets a service person out as soon as humanly possible and they fix the problem efficiently!”
Lea AnnDurbin Plumbing customer
Questions about toilets
Have a question that is not here? Call the office.
(502) 266-9408Monday to Friday, 8:00 AM to 4:30 PM
How much does it cost to replace a toilet?
Doug gives you an accurate quote after he sees the job. The price depends on the toilet you choose and the condition of the shutoff valve, supply line and flange. How easy the bathroom is to work in, and anything else we fix on the same visit, matter too.
When can you get here?
Call (502) 266-9408 and we will give you a two-hour arrival window, Monday to Friday, 8:00 AM to 4:30 PM. During the day, we can rework our schedule to take care of your urgent problem. We always try to talk you through your after-hours or weekend emergency and save you money by enabling you to wait until a normal business day.
Should I repair or replace my old toilet?
If the toilet is in good shape and the problem is a part, repair it. Older models can use as much as 6 gallons a flush. The EPA says a WaterSense model uses 1.28 gallons or less, so replacing an old one saves water every day. When it is close, ask Doug to quote both.
How do I tell if my toilet is leaking?
Use the EPA’s dye test. Put food coloring in the tank, wait 10 minutes without flushing, and check the bowl. Color in the bowl means water is leaking from the tank.
Will a new toilet lower my water bill?
It can. The EPA says replacing old toilets with WaterSense models can save a home nearly 13,000 gallons and more than $170 a year. Your savings depend on how old your current toilets are and how many people live in the house.
Request service
Tell us what is going on
Send the form during business hours and we usually call you right back. After hours or on a weekend, we call or text you back. If you would rather talk now, call (502) 266-9408, Monday to Friday, 8:00 AM to 4:30 PM.
- We call you backTina or Doug, the owners, usually pick up live.
- You get a two-hour windowInstead of waiting all day for the plumber.
- We can call when we are on the wayIf you need to leave work to meet us.
- Doug quotes on siteHe sees the job first, then gives you an accurate quote.