Backflow Testing in Louisville, KY

A backflow preventer is a device on your water service that stops water from your building flowing backward into the public supply. Louisville Water runs a Cross-Connection Control Program to protect that supply. The program covers multi-family buildings, commercial services, irrigation services (commercial and residential) and fire services.

Louisville Water’s cross-connection control brochure says all commercial and industrial domestic services, and all fire and irrigation services, must have a Louisville Water approved backflow prevention device. Customers with main containment backflow preventers must have a certified technician test the device every year. The brochure says the program is required by the U.S. EPA, the Kentucky Division of Plumbing and Louisville Metro Public Health.

Louisville Water sends notices in a set order. According to its program page, that order is a 90-day install letter, a 14-day install letter, a 30-day testing letter and a 14-day testing letter. The install letters are about getting a device in place. The testing letters are about the yearly test.

If you have a 30-day testing letter, the test is due within 30 days of that notice. Louisville Water’s sample 30-day notice also says the customer is responsible for all costs of the test and any repair. Louisville Water says you can contact a contractor of your choice, so you pick who does the work. Our guide, Got a Backflow Test Letter From Louisville Water?, explains each letter in more detail.

The test report has to reach Louisville Water. The program page links a Backflow Prevention Device Test and Maintenance Form and gives an email address for submitting reports. Louisville Water may share results with the Kentucky Division of Plumbing or Louisville Metro Public Health and Wellness, according to its brochure.

We have done residential and commercial plumbing in Louisville since 2000. Our technicians have at least 20 years of experience, and Doug Durbin holds journeyman and master plumbing licenses. On commercial jobs, we also work on drinking fountains.

We usually answer the phone live, so a business owner can always get through to Tina or Doug, the owners. Instead of your staff waiting all day for the plumber, we give you a two-hour arrival window. We can call you to tell you we are on the way if you need to leave work.

“Staff is very friendly, which made me comfortable with Durbin entering my home.”

Backflow testing is one part of what we do for businesses. We also handle commercial toilet replacement and repair, faucets and sump pumps. See all our plumbing services or request service online.