Contact Durbin Plumbing in Louisville
To reach Durbin Plumbing, call (502) 266-9408, Monday to Friday, 8:00 AM to 4:30 PM, or send us a service request with the form on this page. We are a family-owned plumbing company serving homes and businesses in Louisville and across Jefferson County.
“Tina returns calls promptly, gets a service person out as soon as humanly possible and they fix the problem efficiently!”
Lea AnnDurbin Plumbing customer
Call, email or send the form
Phone: (502) 266-9408 Email: workorders@durbinplumbing.com Hours: Monday to Friday, 8:00 AM to 4:30 PM. Closed Saturday and Sunday.
We usually answer the phone live, and you can always get in touch with Tina or Doug, the owners. Doug and Tina both read the workorders@durbinplumbing.com inbox, so an email reaches the owners.
Send us a service request
The form asks for your name, phone number, street address and ZIP code, what is going on, and whether it is urgent. Your email address is optional.
Your details go to Doug and Tina, and we use them only to answer your request. Our privacy policy explains this in plain words.
What happens after you send the form
If you send the form during business hours, we usually call you right back. If you send it in the evening or on a weekend, we call or text you back. After you hit send, you will see this message: “Thanks. Tina or Doug will call you back during business hours (Monday to Friday, 8:00 AM to 4:30 PM).”
When we talk, we find a time that works and give you a two-hour arrival window, instead of you waiting all day for the plumber. If you need to leave work to meet us, we can call you to tell you we are on the way. Doug Durbin usually comes out to look first and give you an accurate quote.
If water is leaking right now
“Tina Durbin answered the phone (she does it all!!). She was able to get me on the schedule that day.”
Shut the water off first, at the fixture’s stop valve or at the main valve for the house. Then call us at (502) 266-9408.
During the day, we can rework our schedule to take care of your urgent problem. We always try to talk you through your after-hours or weekend emergency and save you money by enabling you to wait until a normal business day. Our leaking pipe repair page has more on the leaks we fix.
Areas we serve around Louisville
Our office is in 40205, and we do a lot of work close to this area. But we are happy to go to any area in Jefferson County. A lot of plumbers do not want to go to Taylorsville, but we do!
Some of the areas we serve most often are the Highlands and Belknap, Crescent Hill and Clifton, St. Matthews, Jeffersontown, Prospect, Crestwood and Fisherville. Our service areas page has more about each one.