Durbin Plumbing Awards and Recognition in Louisville
Durbin Plumbing is a family-owned plumbing company in Louisville, Kentucky, and our neighbors and customers have recognized us in local polls and on review sites. Below is each award and what it is, with the year where we have one.
Awards voted by Louisville readers and neighbors
The awards below come from Courier-Journal readers, LEO Weekly readers, Nextdoor neighbors and Angi customers in and around Louisville. Doug and Tina Durbin founded the company in May 2000, and our technicians have at least 20 years of experience.
We really are a pretty great company and are very proud of how we treat people and our reputation. Our polite, friendly customer service and our respect for our customers’ time are what we think set us apart. We usually answer the phone live, and instead of you waiting all day for the plumber, we give you a two-hour arrival window.
The Courier-Journal readers' poll: 2022, 2025 and 2026
The Courier-Journal is our local paper, and its “Best of” list is a readers’ poll, voted on by consumers. Durbin Plumbing was voted one of the top 3 plumbing companies in Louisville in 2022, again in 2025, and again in 2026.
LEO Weekly “Best of” list, top 3
LEO Weekly, the Louisville Eccentric Observer, runs a “Best of” list chosen in its Readers’ Choice poll. Durbin Plumbing placed in the top 3 for plumbing on the LEO Weekly “Best of” list.
Nextdoor Neighborhood Favorite
Durbin Plumbing has been named a Nextdoor Neighborhood Favorite in numerous Louisville neighborhoods, many years in a row.
Angi Super Service Award
Durbin Plumbing is an Angi Super Service Award winner. Angi was formerly known as Angie’s List.
A+ rating with the Better Business Bureau
Durbin Plumbing has an A+ rating with the Better Business Bureau. The BBB says a rating “represents BBB’s opinion of how a business is likely to interact with its customers,” and explains how it grades from A+ to F in its overview of BBB ratings.
Reviews from Durbin Plumbing customers
“…keep it local with Durbin and they’ll treat you like family.”
“…Tina returns calls promptly, gets a service person out as soon as humanly possible…”
Read more on our reviews page, learn about Doug and Tina on our about page, or call us at (502) 266-9408, Monday to Friday, 8:00 AM to 4:30 PM.
“I was very impressed with Durbin's professionalism, courtesy and knowledge of plumbing.”
MANDINGO "SHAKA" ZULUDurbin Plumbing customer
Request service
Tell us what is going on
Send the form during business hours and we usually call you right back. After hours or on a weekend, we call or text you back. If you would rather talk now, call (502) 266-9408, Monday to Friday, 8:00 AM to 4:30 PM.
- We call you backTina or Doug, the owners, usually pick up live.
- You get a two-hour windowInstead of waiting all day for the plumber.
- We can call when we are on the wayIf you need to leave work to meet us.
- Doug quotes on siteHe sees the job first, then gives you an accurate quote.